Course Enrollment

Bot takes in user information and suggests course user is eligible for, once choosen the user can proceed to enrollment process by inputting required data

Template Details

Made by

Team Engati

Capabilities

Browse Products

Walking customers through catalogues, suggestions, options and recommending products on ecommerce and providing retail support

Booking

Collect information around the user’s travel preferences and basic details, Store the collected information into a CRM

Counselling

Provide personalised information over live chat

Case Study

How Podar reduces turnaround time

Challenge‍

With constant streams of queries coming in and diiculties with integrating systems to store leads, it was becoming a challenge for Podar to optimize engagement and admissions.

Solution

The bot responds to queries around admissions,curriculum, fees and much more.Engati’s live chat enabled Podar to onboard agents quickly. The bot also fetches user information, effectively working as a stream for lead generation.

79%

queries were answered by the bot

89%

reduction in resolution time

31%

users were converted to MQLs