Mic Drop 2: Feature releases

We are happy to bring you the next Release Update to share the newest features and enhancements to the Engati bot platform. We prioritise upcoming features based on requests from the Engati community so keep an eye out on future Release Updates to make the best bot for your business. Further, we believe in keeping the process flexible, interactive and transparent for the users. If you don't know what we released last time out, please check out Mic Drop 1.

Shiny new Engati features

Speech-to-Text

Speak to the chatbot and use your voice as an input to the bot. The spoken words are converted to text and will trigger the correct response from the bot. This feature is currently available for bots deployed on websites. This feature is currently available as part of the Professional Plan for bots deployed on websites.

Navigate to Channels->Website Chatbot-> Enable Voice Input to turn on this feature.

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Auto Pop-Up

Have the chatbot display a message without any input from the user. The message can either pop up immediately or after a specified amount of time, and will persist until you click the bot icon. This feature is currently available as part of the Professional Plan for bots deployed on websites.

Navigate to Channels->Website Chatbot-> Enable Auto Pop-Up to turn on this feature.

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Be on the lookout for more updates as we continue to add cool and useful new features. We appreciate your valuable feedback and suggestions as we improve Engati. In the end, the product that we create is for our users. If you allow us to work on your suggestions, then we will definitely try and make it happen.

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PS: Don't forget to check out our newest feature Live Chat!

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